1. Which countries do you ship your products to?

We can ship worldwide.

2. How is the delivery time calculated?

When processing with your order, we consider these factors when calculating the Estimated Delivery Date:

– Order Processing:

+ After your payment is authorized and verified, we will start processing your order and this process often takes 5-7 business days, so please be patient with us.

– Transit Time:

+ Delivery carriers have now implemented social distancing policies. This means that during your delivery you will no longer be asked to sign an electronic device on delivery and their staff will not physically hand the parcel to you

+ SHIPPING SERVICES

Country         Carrier             Delivery Timescale
   US UPS/DHL/USPS 90% of orders arrive 7 days after despatch 
   UK RM 95% of orders arrive 3 days after despatch, and almost all within 5 days*
   AU Fastway/ Auspost  90% of orders arrive 7 days after despatch 
   NZ Fastway/NZpost 95% of orders arrive 10 days after despatch 
   IM RM International 95% of orders arrive 10 days after despatch 
   LT RM International 95% of orders arrive 10 days after despatch 
   LI RM International 95% of orders arrive 10 days after despatch 
   LU RM International 95% of orders arrive 10 days after despatch 
   LV RM International 95% of orders arrive 10 days after despatch 
   MT RM International 95% of orders arrive 10 days after despatch 
   NO RM International 95% of orders arrive 10 days after despatch 
  Other DHL international  15-25 day

*Please note that these are estimated delivery times only.

3. How much is the shipping charge?

Shipping charges are estimated due to your location and the order’s weight. The minimum shipping fee will be $4.99.

Please ensure all delivery information is correct. If there is incorrect or missing information, we may be required to contact you for an update on the delivery information, which can cause delays in delivering your order. Delays may also occur as a result of customs clearance.

Please fill in your address in all details, otherwise, the package we mail to you will be returned to us.

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